Testimonials

 Melanie, our service design and change specialist working with Hoplite has been instrumental in enhancing our projects. Her work has consistently demonstrated her deep understanding of organisational dynamics.

Melanie's approach is not only professional but also personable, which is greatly contributing to the success of our client engagements. She listens attentively to the needs, identifies key areas for improvement, and collaborates closely with the team to implement tailored solutions. Her expertise undoubtedly strengthens our partnerships and adds value to our services.

We are fortunate to have Melanie on our team at Hoplite, and I have no hesitation in recommending her to any organisation looking to transform their work culture for the better. Her dedication and impact are truly commendable. 

Sam Kourloufas – CEO, Hoplite

 I am delighted to offer this testimonial for Melanie Marshall, whose expertise in organisational development and leadership has successfully influenced our team's achievements.

Melanie specialises in revolutionising both employee and customer experiences through evidence-based methodologies and pragmatic approaches. We recently engaged Melanie to lead a session titled "How to Navigate Uncertainty and Thrive!" for our team.

What distinguishes Melanie is her adeptness at crafting tailored solutions that directly address our specific challenges and opportunities. The session she conducted resonated perfectly with the current state of our team, providing invaluable insights on building trust, navigating uncertainty, and equipping us with practical tools for success.

Collaborating with Melanie is a partnership focused on co-creating strategies and skills that are not only pragmatic but also deeply relevant to our context. Her unwavering commitment to comprehending our distinct needs has translated into tangible enhancements in service delivery and performance across various domains.

I wholeheartedly endorse Melanie Marshall to any organisation aiming to bolster their leadership capabilities, fortify business intelligence, and enhance overall service excellence. Her expertise, professionalism and unwavering dedication to excellence render her an indispensable asset to any team privileged to work with her. 

Alex Dante –  Chief Executive Officer
Top of the Crop & Select Labour Hire

As a team leader of six geographically diverse mental health teams, chaos and complexity is something we work through every day. 

When I first met Melanie, I was at rock bottom and in a place where I had bits and pieces of leadership and management skills but none of it was consolidating. The clinical stuff was fine, but I was struggling to manage my teams, I was burnt out, lost, and needed clarity and direction.

I lacked confidence and trust in myself, and Melanie’s support was like being lifted out of the bog of never-ending sadness. She took the time to listen, deeply understand my values, and help me do what I needed to do within the health services context. 

The level of personalisation to identify and leverage our team’s strengths and take my half-formed ideas to set up a 12-month action plan that was mine and I was happy to own, totally transformed the way I work, and the strategies Melanie and I talked through were easy to implement and sustain. 

Working one-on-one with Melanie has really empowered me, and my team to cut through the chaos, manage things better, and know that our services are having a deep and positive impact for our communities.

Melissa Mayoh – Team Leader, Southern Downs Mental Health and Other Drugs Service, Darling Downs Hospital and Health Service

One of the things that impressed me the most about Melanie's coaching style was her willingness to share relatable anecdotes and insights, these provided valuable perspective, inspiring me to push beyond my own roadblocks.

Melanie's generosity was truly remarkable. She went above and beyond to ensure that our time was thorough and comprehensive. She dedicated herself fully to addressing my needs and providing the guidance I required. 

Throughout the coaching process, Melanie's unwavering support was truly uplifting. She offered encouragement, validation, and a safe space for me to explore my thoughts and ideas. Additionally, she equipped me with practical resources that I could readily apply in my professional life. These resources proved to be invaluable, enabling me to take tangible steps towards my goals.

If you're looking for a transformative experience, Melanie is the one to turn to.

Rochelle Peyrac-Coughlan – People and Culture Leader, TripADeal

   Melanie is an incredibly talented professional and great human being. She has a natural ability to see things that others miss - perspective. 

Her ability to cut through people's confusion and challenges, and clearly communicate what needs to be done, along with her drive to help people improve, makes her an exceptional leader. I can highly recommend Melanie if you are wanting to create extraordinary results.

Mandy Napier, High-Performance Mindset Coach and Author 

Before working with Melanie, I felt like a child trying to make shapes out of clouds.  It was frustrating trying to push through our conversations to manifest our goals. We had the passion and desire but struggled to give our dream form and substance.   

After working with Melanie, we felt grounded, knew our direction, and could clearly see the path forward both individually and as a group.  

Melanie is a great facilitator, and we would not have been able to move forward without her wisdom, patience, and guidance! 

Kathleen Bartholomew, RN, MN Author, Speaker, and Nurse Leader, USA